Privacy Policy


Privacy Policy

The privacy of your personal data is important to us and it is our policy to respect the confidentiality of information as well as privacy of individuals. We are committed to accord the information the due level of care as presented in this Policy and consistent with the Personal Data Protection Act 2020.

This policy outlines our obligations and practices in the handling of the Personal Data we collect and hold about our residents, referrals, staff, volunteers, donors, partners and all others who come into contact with us across all touch points of our operations.

Personal data is collected when you apply to join, participate, volunteer or donate to us and our programmes/ services. We also collect personal data for the purpose of reporting to proper Authorities and relevant parties for work that are necessary to facilitate and enhance of provision of services.

In general, we may use, disclose or process your personal data for the following purposes:

  1. provide programmes / services required;
  2. making referrals to other organisations;
  3. compliance with applicable laws, regulations and other requirements;
  4. maintain stakeholder relations;
  5. perform evaluations for programmes
  6. Statistical documentations.

It is generally not our policy to disclose your personal data to external organisations
unless we have your consent, or are required to do so for contractual, legal and
regulatory requirement.

You may request for access and/or amendment to your personal information by informing the service staff whom you know about your request. Or you may contact us at email address contactus@wmh.sg or office address “1035 Upper Changi Road North S(507676)” if you wish to seek clarifications on such requests.

To make a request to withdraw your consent, please email to contactus@wmh.sg

Security of Personal Data is important to us and we take all reasonable precautions to protect
Personal Data from misuse, loss, unauthorized access, modification or disclosure. We will retain your Personal Data for a reasonable period for the purposes as cited or until you request for us to delete the Personal Data, or as required by law.

We reserve the right to amend this Personal Data Protection Policy at any time. For queries on our clients’ data protection policies, please email us at contactus@wmh.sg